- We deliver Worldwide using a variety of different carriers depending on the size and location of your order. Please provide a delivery address where deliveries can be made during normal business hours from Monday to Friday, 9am -5pm. If you would like to make alternate delivery time outside these hours, please contact us.
- Price on our website includes Door Delivery Shipping Worldwide. However, Import duty applies in different countries, which is to be paid by buyer. Please contact us and we might help in lowering import duties.
- Someone needs to accept your order. All orders require a signature on delivery. Once your order is dispatched we will email your shipping tracking details so that you can track your order. You can give us an authority to leave your order somewhere safe if you are not available to receive your order. You can also nominate to have your order delivered to your place of work or to a neighbor if you prefer.
- All orders are dispatched from our warehouse in Gurgaon (India) directly to you, so delivery times may vary on location. We aim to manage this process as smoothly as possible. We will keep you informed of when your order is dispatched, and provide a tracking number when possible. It is your responsibility to track your order and be home to accept your delivery.
- We use professional furniture carriers for delivery. The order would be shipped through reputed Air Service providers that will deliver the order at your doorstep.
- If your furniture is to be delivered to where there is restricted or difficult access, such as an apartment block, high-rise or up or down stairs, you need to notify us. Please give us clear delivery instructions at the time you are placing your order in the: Order Comments field.